Debt Collection : maintain a good relationship with your debtor
FOUR GOOD REASONS TO USE COFACE’S DEBT COLLECTION SERVICES
- Optimised risk management
- Valuable support for challenging times
- The possibility of maintaining a good relationship with your debtor and therefore the possibility of renewed business volume in the future
- Access to local enforcement facilities
Debt collection is an essential facet of the risk management that Coface offers its clients.
This activity requires a high level of legal expertise and a global talent network, which Coface has both through its own resources as well as those of its “Coface Partners” network.
Our clients have access to our debt collection services for both their insured and uninsured invoices.
Delivering a valuable service…
A US exporter of electrical equipment for the trade has to contend with non-payment by a Brazilian reseller. Unfamiliar with local rules and practices, the company’s legal advisors and chief financial officer are not sure which course to pursue.
The company calls on Coface, which has had an office in Brazil since 1998. The Coface team contacts the reseller. Given the latter’s difficulties, they reach an amicable agreement and come up with a solution consisting of a ten-month repayment plan.
At the end of this period and backed by a study commissioned with Coface, the US exporter decides to continue the relationship with this reseller. Since then, the reseller has been a reliable partner.